Reference

maxwin228 Privacy Policy — What We Do With Your Information

This Privacy Policy explains exactly what personal data maxwin228 collects when you open an account, deposit via DANA, OVO, GoPay or QRIS, and interact with our platform —…

Account data handled with careDANA, OVO, GoPay & QRIS transaction privacyYour right to access or delete dataNo third-party sale of personal infoContact us to update your records
maxwin228 maxwin228 Privacy Policy — What We Do With Your Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to view, correct or remove your personal data, or if you have a question about how a specific transaction record is stored, our…

Live Chat Open the chat widget from any page in your account area.
Email Support Send your data access or deletion request to our support email address.
WhatsApp Our WhatsApp line is open for account and privacy queries.
HOW WE HANDLE DATA

Six Ways We Manage Your Privacy at maxwin228

Data protection at maxwin228 is operational, not decorative. Each of the practices below reflects a step we take inside our account and payment systems, not a general promise.

Encrypted Account Storage

Your password and phone verification code are stored in encrypted form. We never expose raw credentials in support logs, and our agents cannot retrieve your password — only reset it through a verified flow.

Payment Data Isolation

DANA, OVO, GoPay and QRIS transaction references are stored separately from your gameplay history. This limits exposure if one data layer is ever queried by an unauthorised party.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can clear these through your browser settings at any time without losing your account.

Data Retention Periods

Active account data is retained while your account remains open. After account closure, we retain transaction records for the period required by applicable regulations, then delete them from live systems.

No Third-Party Data Sale

We do not sell your personal data to advertisers or data brokers. Third-party providers who handle payment processing — such as QRIS gateway operators — are bound by data-processing agreements.

Your Right to Access or Correct

You can request a copy of the personal data we hold about you at any time. If anything is inaccurate — a phone number, an email address — submit a correction request through live chat or email and we will update it within three business days.

Frequently Asked Questions About Our Privacy Policy

These are the questions we see most often from account holders who want to understand how maxwin228 handles their personal data. If your question is not listed here, live chat is the fastest way to get a direct answer.

We collect your name, phone number, email address and the payment method you link — such as DANA, OVO or QRIS. Phone verification is required before account access is granted, and that record is stored securely.

Yes, deposit and withdrawal references for DANA, OVO, GoPay, QRIS and bank transfer are stored to process transactions accurately and to resolve any payment status disputes you raise with our support team.

After account closure, transaction records are retained for the period required by applicable regulations. Once that period ends, your data is removed from our live systems. This timeline depends on local law.

Yes. Submit a data access request via live chat or email with your registered phone number for identity verification. We aim to respond within three business days of confirming your identity.

We do not sell your data. Payment gateway operators — including those handling QRIS and virtual account transactions — process only what is needed to complete your transaction, under a data-processing agreement.

Send a deletion request through our live chat or WhatsApp channel. Include your registered phone number so we can verify the request is from the account holder. We will confirm the deletion within five business days.

Yes, this Privacy Policy applies to all account holders. Where specific data rights or obligations are involved, their scope depends on local law applicable to your region in Indonesia.